We want you to love what you buy from FSHLW.com. If you’re not fully satisfied, we’re here to help.
1. Refund Eligibility
To be eligible for a refund:
- You must request a return within 14 days of receiving your order.
- The item must be unused, in its original condition and packaging.
2. Non-Refundable Items
- Final sale or clearance items
- Gift cards
- Downloadable digital goods
3. Return Process
To initiate a return, contact us at support@fshlw.com with your order number and reason for return. We will provide return instructions and address.
4. Shipping Costs
Customers are responsible for return shipping unless the item is defective or incorrect due to our error.
5. Refund Timeline
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed within 5–10 business days to your original payment method.